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2018-12-24
3. If you have not replaced the ink button, you have to use the original method: press the power switch, when the cartridge is just starting to move, immediately unplug the power cord, and then move the cartridge to the middle position by hand to replace the cartridge. After the ink cartridge is replaced, the printer will automatically return to the position and fill the ink as soon as the power is turned back on.
How to solve the offline status of the printer?
Step 1: The printer icon in the lower right corner of the taskbar will not disappear, but there will be no red exclamation mark. When the mouse is placed, there is a prompt "One document is to be printed, the reason is".
Step 2: Double-click the printer icon in the taskbar to open the printer task window and find that the title bar displays "Use printer offline" (some only "offline" words).
Step 3: You can click the "Printer" menu in the print task window and select "Use printer offline".
Step 4: Because sometimes you accidentally click on this menu command. If not, go to the printer and check if the network connection or USB cable is stable. Try plugging it again. Also, check if your computer's network or USB connection is working.
Step 5: What should I do if the printer is offline? Or try restarting the printer.
Step 6: If not, try to clean up all printer tasks. Because the print spooler failed to print the task and will not be able to print the task, it will stay in the print job list without automatically disappearing, causing the print queue to clog and the printer to display the "offline" status. At this time, you can [Cancel All Documents" to clear the list of print jobs that are stuck.
Step 7: If you still can't, you need to restart the print service.
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Privacy statement: Your privacy is very important to Us. Our company promises not to disclose your personal information to any external company with out your explicit permission.